Privacy Policy

We are dedicated to safeguarding your privacy. Our goal is to create an online environment that ensures your information is handled securely, efficiently, and confidentially.

By accessing our website, you agree to abide by its terms and conditions, which include consenting to the collection and use of your personal information. We reserve the right to make changes to this policy periodically, and we encourage you to review it regularly to stay informed about any updates.

What data do we collect and retain?

As a visitor to our website, you may be asked to provide personal details about yourself through email or online forms. The information you submit electronically is received by our network and stored in our database. By sending us an email or completing an online form, you acknowledge that you have granted us permission to utilize your personal information within our organization. This may include responding to your inquiries, publishing information on our site, and compiling databases and research for marketing purposes.

How do we utilize the collected information?

The information we gather is used to deliver our services to you. We may share depersonalized information in statistical or demographic form with third parties. We do not disclose personal information to third parties, except when required by law, and we seek your consent before doing so whenever possible.

Our website employs information tracking software, such as cookies, to ensure secure sessions during your visit. We may use the information you provide to send you newsletters and updates about our services or events. Our emails contain instructions on how to unsubscribe at your convenience.

Information security, quality, and accuracy

We strive to keep your personal information up to date and accurate. If you discover any inaccuracies in the details you have provided via email or online forms, please notify us promptly, and we will make every effort to rectify them within three (3) business days upon receiving a written request from you.

While we take utmost care to protect the security, confidentiality, and privacy of the information you submit, we cannot guarantee that our systems will be completely immune to third-party interception or email-transmitted virus damage.

Use of your information outside of Australia

In some cases, we may need to transfer some of your personal information to our international affiliates. We will make reasonable efforts to ensure that the recipient jurisdiction has a similar privacy framework that acknowledges your right to privacy. All our international affiliates have privacy statements that comply with the legal requirements of their respective jurisdictions.

Links to other websites

Occasionally, we may provide links to other sites for your interest. However, we make no warranties or representations regarding the quality, currency, or accuracy of the information on any linked site. We encourage you to review the terms and conditions of use, privacy policies, and security statements on those sites.

Your right to access and update your information

If you have provided us with your details, you have the right to access the information we handle within our organization. There may be exceptional circumstances where we are unable to grant access, such as situations where it would be unlawful. If such circumstances arise, we will inform you accordingly.

To request access to your personal information, please contact us and specify the documents or information you require. We will make every effort to respond to your inquiry within three (10) business days upon receiving a written request. We encourage you to contact us to update any of your details or rectify any inadvertent inaccuracies.